Generative artificial intelligence (GenAI) has been on the market for less than two years, and organizations are finding that the technology is improving employee performance rather than automating work. This is one of the key findings of Freshworks' Global Artificial Intelligence in the Workplace report, which surveyed more than 7,000 employees at the organization. Workers in India and West Asia have the highest AI usage and knowledge.
As artificial intelligence (AI) and automation technologies advance rapidly, their impact on work and employment is still a matter of serious debate. When computers and algorithms replace artificial staff in different industries, some people expect huge unemployment and structural unemployment. However, the general academic belief is that although AI will completely change their work, it will not cause long -term unemployment. Artificial intelligence is expected to have a net impact on job displacement rather than unemployment by increasing productivity, accelerating economic growth, changing the employment structure and allowing sectoral employment change. Detailed productivity estimates show a strong correlation between productivity gains and net job creation. A 2022 meta-analysis of 127 papers shows that productivity growth continues to improve employment and wages. Other OECD cross-country data show this correlation among many industrialized and developing countries. Meanwhile, long -term data reveals that working hours in recent decades have continued to decline without causing significant job losses, while productivity and revenue have increased in parallel. Ai integration to automate monotonous works and improve people's ability could burn this trend. Displaced workers can transfer into new occupational jobs with adequate skilling and transition support rather than facing long periods of unemployment. Sectoral shifts have also characterized historical labor market evolutions following technology disruptions. Innovation industry heritage has undergone structural changes for the economy. The current trend shows that services are expanded to build the most complex countries. AI and automation will certainly accelerate the transition of occupations from manual manufacturing to skilled service roles, making this transition easier. With appropriate government regulations, such as retraining programs and educational expansion, the necessary transition of employment between industries can occur smoothly rather than disruptively. All in all, although the AI Revolution will fundamentally change the labor market, effective government measures can ensure the work on work transfer. It is necessary to support workers to adapt their skills regularly and transition to a new role.
Companies should invest in developing people's skills and integrating smart technologies. Governments should develop ways to help different groups in transition, including by expanding social safety nets where necessary. Thanks to a coordinated effort to optimize the collaboration between humans and artificial intelligence, this technological tsunami will not necessarily negatively impact jobs, but instead allow people to engage in more valuable, valuable work. This view remains cautiously encouraging, allowing stakeholders to focus on enhancing talent and participating in the productivity winds created by AI, rather than simply replacing them.